IT Support Company High peak

Trusted IT specialise in providing IT support in and around the High Peak and the Peak District. We provide a variety of services to clients in various sectors that have different needs in and around the High Peak area, such as:

Reducing downtime and boosting team output

Continuous system security and support, and pro-active system performance monitoring, via our managed IT solution. This entails routine chores like ensuring that anti-virus databases are kept current and proactive user asset monitoring (servers, PCs, laptops, etc.) to ensure that they are in good working order.

Remote help desk assistance

Any team member can speak with our helpdesk staff directly to solve issues or get support (e.g. to request an approved software install). We offer an all inclusive service with fixed fees regardless of the number of contacts.

Personal assistance on-site

We can be on-site within the hour thanks to our offices in Whaley Bridge and mobile team of engineers across the area. We can also complete crucial on-site procedures like server installations and cabling over the weekends to avoid interfering with your usual business operations.

Internet connectivity, telecoms and remote employment

We have experience with a wide range of product suites and services, including Microsoft Teams Phone, and we are well-versed in the hybrid and remote working methodologies that more and more companies are using. We can also provide suggestions and techniques for maintaining security in a dispersed workplace. For instance, we can ensure that lost gadgets like smartphones, laptops, and tablets can have their data remotely wiped or that access can be blocked.

Security

In order to ensure that there are no vulnerabilities that hackers or other cybercriminals might exploit, we are ISO27001 accredited and work with a number of providers who effectively integrate.

Future-proofing and business expansion

We are aware that for the majority of firms, technology is simply a tool to support business expansion, rather than being the focus of their organisation. Done well, your IT setup should be an invisible framework, facilitating your own offer. We frequently have strategic planning meetings with our clients to learn about their growth objectives and to provide guidance on the safest, most efficient, and economical ways to future-proof their operations. Naturally, outside of these meetings, our senior team is always reachable by phone to discuss fresh concepts and provide direction when required.

Customised service

Every one of our clients gets a dedicated account manager who spends time getting to know their business and its requirements. We are also large enough that other team members can help with bigger projects, bringing more expertise and knowledge to your business and assisting with problem-solving – whilst still retaining the personalised experience that many of our clients value.